Legal and privacy
The short version
The agreements and policies that cover AppGena, written in plain English. Your company owns the data it collects; we look after it, keep it separate and secure, and never sell it.
Terms of Service
The agreement between your company and us: accounts, billing and prepaid funds, your data, and our responsibilities.
Privacy Policy
What we collect, why, who we share it with, how long we keep it, and your rights.
Cookie Policy
The few cookies the website uses and how to change your choice.
Acceptable Use Policy
What you and your team may and may not do with AppGena.
Data Processing Terms
How we handle the field data your company collects, as your processor and service provider.
Security
How we protect accounts and data, the companies that help us, and how to report a problem.
Your data and account
Get a copy of your data, correct it, or delete your account.
Quick facts
- Who owns the data: the company that collects it. We process it only to run AppGena for them.
- Where it lives: on servers we operate in the United States, backed up regularly.
- Payments: handled by Square, Stripe or Helcim. Card numbers never reach our servers.
- No selling, no ads, no AI training on your data.
- Support access is time-limited, and every visit shows in your company’s Activity Log.
- Contact: support@appgena.com